Website Privacy Policy

Last updated: March 30, 2026

We value your privacy very highly. Please read this Privacy Policy carefully before using the tmnelsontherapy.com website (the “Website”) operated by TM Nelson Counseling & Wellness, LLC (“we,” “us,” or “our”), as this Privacy Policy contains important information regarding your privacy and how we may collect, use, and protect information you share through this Website.

Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to all visitors, users, and others who access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use this Website.

What Information We Collect and Store

We may collect and store information that you voluntarily provide through the Website, such as when you contact us by email, phone, calendar booking tool, or website form.

Depending on how the Website is configured, we may collect the following types of information:

Information you provide directly

  • Name
  • Phone number
  • Email address
  • Information you choose to include in a message or inquiry
  • Calendar booking information, if online scheduling is enabled

Information collected automatically

  • IP address
  • Browser type and device information
  • Information regarding your interaction with our website
  • Referral source information
  • Information regarding your interaction with embedded content, if any
  • General location information derived from IP address

Please do not submit sensitive medical or highly personal clinical information through the Website unless specifically instructed to do so through a secure method.

How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries
  • Return phone calls or emails
  • Schedule or manage initial appointments or consultations
  • Operate, maintain, and improve the Website
  • Monitor website usage and performance
  • Comply with legal obligations
  • Protect the security of the Website and our communications

With Whom We Share Your Personal Information

We do not sell your personal information.

We may share limited personal information only as reasonably necessary with service providers that help us operate the Website or communicate with prospective clients, such as:

  • Website hosting providers
  • Website analytics providers
  • Calendar or scheduling software providers, if used
  • Email or communications providers
  • Technology vendors supporting website functionality

We may also disclose information when required by law, to protect rights and safety, or to comply with a valid legal request.

How We Protect Your Personal Information

We take reasonable steps to protect personal information submitted through the Website using secure technologies and administrative safeguards. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Website Contact and Confidentiality

Contacting us through this Website, by email, or by voicemail does not automatically create a therapist-client relationship.

Please note that general website inquiries, standard email, and phone communications may not be fully secure. Please do not use these methods for emergencies or for sending detailed therapeutic or medical information.

For matters involving protected health information, a separate Notice of Privacy Practices applies to clinical records and services.

Sale of Your Information

We do not sell your personal information.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website may use cookies or similar technologies to help the site function properly, improve performance, and understand how visitors use the site.

You may be able to adjust your browser settings to disable cookies, although doing so may affect website functionality.

Analytics Programs

This Website may use analytics tools, such as Google Analytics, to better understand website traffic and visitor behavior. These tools may collect information such as pages visited, time spent on the site, browser type, and approximate geographic region.

If Google Analytics is used, you may opt out by using Google’s browser add-on.

Children’s Privacy

This Website is not intended for use by children under 13. We do not knowingly collect personal information from children through the Website. If we learn that a child under 13 has provided personal information through the Website, we will delete that information as required by applicable law.

Information Retention

We retain the information collected through the Website only for as long as reasonably necessary to respond to inquiries, maintain records, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request restriction of certain processing
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with an appropriate regulatory authority

Exercising Your Rights

You may exercise applicable privacy rights by contacting:

TM Nelson Counseling & Wellness, LLC
4801 W Peterson Ave # 612
Chicago, IL 60646
United States
Phone: (708) 586-4965
Email: todd@tmnelsontherapy.com
Website: tmnelsontherapy.com

We may need to verify your identity before processing certain requests. To verify your identity, we may ask for:

  • Name
  • Email address
  • Phone number
  • Any information reasonably necessary to confirm the request

Third-Party Websites

This Website may contain links to third-party websites. We are not responsible for the privacy practices or content of any third-party sites. Please review their privacy policies separately.

Do Not Track

Do Not Track (“DNT”) is a browser setting that may allow you to signal that you do not want to be tracked online. At this time, the Website may not respond to DNT browser signals.

Location of Data Processing

Website-related data may be processed in the United States.

Questions

If you have any questions about this Privacy Policy, please contact:

TM Nelson Counseling & Wellness, LLC
4801 W Peterson Ave # 612
Chicago, IL 60646
United States
Phone: (708) 586-4965
Email: todd@tmnelsontherapy.com
Website: tmnelsontherapy.com

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

‍